Blair and I are very unhappy with our current cell phones and their carrier, well I guess I am currently unhappy with my cell phone and Blair is sitting miserable in the corner without a phone at all right now (yes we have broken yet another cell phone..... yikes!) So I called Telus yesterday (f*cking Telus jerks!) told them I wanted to cancel my plan and was wondering how much of a payout penalty will we have.
The grils asked "may I ask why?"
"Sure" I said. "I am extremely unhappy with Telus right now"
"Ok then" and that was it. No trying to talk me out of it, no asking why I was unhappy or if there was anything they could do to help. just "Ok" which pissed me off more. This is clearly how much you value me as a client.
Turns out we are going to have to pay $320 to get out of the last 8 months of our contract. Not bad seeings how we pay over $100 a month now for NOTHING really. So I am all for switching to someone who has a phone protection guarantee.
iPhones here we come!!